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Sessions resuming on 19th May 2021!
Sessions resuming on 19th May 2021!
.... for more information or if you need some help with your devices, contact Gill on gill@deganway.co.uk
.... for more information or if you need some help with your devices, contact Gill on gill@deganway.co.uk
or Tel: 07979 673449
or Tel: 07979 673449
iPad Tips
iPad Tips
Here are some tips - if you are new to your iPad or iPhone
1. Keep your iPad and iPhone up to date - TURN ON AUTOMATIC UPDATES
1. Keep your iPad and iPhone up to date - TURN ON AUTOMATIC UPDATES
Operating System (iOS) – when you see a red number one on the Settings Icon, Apple is inviting you to update the iOS. Updates improve the functionality of the iPad. Some updates are bigger (and take longer) than others. Once a year (Sept/Oct), there is a big update. For ease, turn on AUTOMATIC UPDATES as follows:
Operating System (iOS) – when you see a red number one on the Settings Icon, Apple is inviting you to update the iOS. Updates improve the functionality of the iPad. Some updates are bigger (and take longer) than others. Once a year (Sept/Oct), there is a big update. For ease, turn on AUTOMATIC UPDATES as follows:
SETTINGS > GENERAL > ON RIGHT TAP SOFTWARE UPDATE, TAP AUTOMATIC UPDATES, TAP CIRCLE WHICH GOES GREEN
2. Closing down Apps to save battery life :
When we go from App to App (eg from Photos to Email to Internet) we are not closing down the previous App. There is a new, quick way to do this. Double click on the home button, (or put 4 fingers on the screen and push up). Your open Apps will show horizontally across the screen in a tile format. Put one finger lightly in the middle of a tile and flick upwards, repeating for each one. This closes them down properly and saves battery life.
3. TURN OFF DEVICE FULLY
Occasionally, you should turn off your iPad or iPhone fully - hold down the side switch (called SLEEP/WAKE button) until you see on the screen SLIDE TO POWER OFF. Slide your finger on top of that message. After 5 minutes (or you can leave it off for as long as you like), hold the same switch down until an APPLE appears on the screen, then release button. Your device will spring back to life after a few seconds. This ensures your device is kept fresh and up to date.
SCAMS - PLEASE BEWARE
SCAMS - PLEASE BEWARE
-these are current scams but always exercise care & common sense
-these are current scams but always exercise care & common sense
NEVER give your DATE OF BIRTH over the phone - it can be the 'part of the puzzle' that criminals need!
NEVER give your DATE OF BIRTH over the phone - it can be the 'part of the puzzle' that criminals need!
Scams are rife and we need to know who to contact!
Scams are rife and we need to know who to contact!
Check on the image to see if you can get more info , from people who understand
MOVE SUSPICIOUS EMAILS TO JUNK OR BLOCK SENDER!
MOVE SUSPICIOUS EMAILS TO JUNK OR BLOCK SENDER!
An example of a scam "British Gas" email
An example of a scam "British Gas" email
Fraudsters are increasingly adept at copying the email formats of companies and stealing their logos, and using them to scam consumers with phishing emails. Here they want you to click on 'view this email online' in the hope that you will insert personal information.
MOVE EMAIL TO JUNK OR BLOCK SENDER!
MOVE EMAIL TO JUNK OR BLOCK SENDER!
TV LICENSING TEXT SCAM
TV LICENSING TEXT SCAM
Fraudsters TRY TO FRIGHTEN YOU and make you curious. They are increasingly adept at copying the formats of companies, stealing their logos, and using them to scam consumers with phishing texts & emails. Here they want you to click WITHIN THE TEXT. NEVER FOLLOW SUCH INSTRUCTIONS .
If in doubt , contact TV Licensing direct via their website https://www.tvlicensing.co.uk
Criminals have no morals...so do not become their victim
Criminals have no morals...so do not become their victim
..they will gain your confidence by being "kind", or warn you that if you don't follow their guidance, something will happen ..
It won't... if you just say NO!
It won't... if you just say NO!
Scammers are very competent "con" people, who will either pretend they are there to help you, or they will use "fear" tactics. DO NOT ENGAGE IN CONVERSATION - PUT PHONE DOWN
Scammers are very competent "con" people, who will either pretend they are there to help you, or they will use "fear" tactics. DO NOT ENGAGE IN CONVERSATION - PUT PHONE DOWN
Missed parcel scam
Missed parcel scam
These cards look similar to Royal Mail and are left with contact information and instructions
These cards look similar to Royal Mail and are left with contact information and instructions
IGNORE AND DO NOT PROCEED TO FOLLOW ANY INSTRUCTIONS
IGNORE AND DO NOT PROCEED TO FOLLOW ANY INSTRUCTIONS
More Scams!
More Scams!
1. Halifax Bank Text Scam- see details below
1. Halifax Bank Text Scam- see details below
2. HMRC by phone - an automated call purporting to be from HMRC telling you that the HMRC is taking legal action for unpaid bills. They instruct you to PRESS 1 to speak to a caseworker and make a payment. As you can imagine... it is not an HMRC person you speak with. Please IGNORE these calls and do not follow instructions
2. HMRC by phone - an automated call purporting to be from HMRC telling you that the HMRC is taking legal action for unpaid bills. They instruct you to PRESS 1 to speak to a caseworker and make a payment. As you can imagine... it is not an HMRC person you speak with. Please IGNORE these calls and do not follow instructions
4. BROADBAND: Scam broadband and phone provider cold calls - advising you that your broadband will cease because of some issue, or a problem with your account
4. BROADBAND: Scam broadband and phone provider cold calls - advising you that your broadband will cease because of some issue, or a problem with your account
5. TEXT: you receive a text message purportedly from a bank, advising of some issues with your bank account and requesting you ring a number. This number is fake, and a series of questions are asked, which result if them gaining access to your account. (This applies whether you do online banking or not)
5. TEXT: you receive a text message purportedly from a bank, advising of some issues with your bank account and requesting you ring a number. This number is fake, and a series of questions are asked, which result if them gaining access to your account. (This applies whether you do online banking or not)
Halifax Bank
Halifax Bank
Text Scam alerting you that your card has been used in a transaction - DO NOT RING THE NUMBER on the text. Go to the branch or ring the Halifax on a number you have
Text Scam alerting you that your card has been used in a transaction - DO NOT RING THE NUMBER on the text. Go to the branch or ring the Halifax on a number you have
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